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· Answer all incoming calls and email promptly, confidently and professionally in accordance to call handling and quality targets.
· Accurately process reactive, planned and statutory compliance tasks.
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· Answer all incoming calls and email promptly, confidently and professionally in accordance to call handling and quality targets.
· Accurately process reactive, planned and statutory compliance tasks.
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Client Management
- Deliver contractual KPIs, SLAs and service performance targets in line with client expectations and AY standards.
- Act...
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- Provide a user focused service experience that is built on the foundations of exceeding expectations, making each and every resident feel important and valued
- Always demonstrate the behaviours set out in the ‘Behaviours Playbook’
- Maintain exceptional presentation of residential lobby and common areas
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General Duties
The Mobile FM reports to the Regional FM lead. The role will include but is not limited to:
- Ensure all services suitable and necessary for the full and effective operation of the properties are in accordance with the provisions of the leases and as agreed with the Management Surveyor.
- Prepare, monitor and reconcile in conjunction with the management surveyor service charge budgets in accordance with the RICS Code of Practice.
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- Support Regional Head with team management and development
- Identify new Business development
- Attend all regional business development meetings
- Support the Regional Head with financial administration for the region – forecasting fee billing, cash collection and debt management all to key targets.
- Support Regional Head to manage all risks and compliance
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- The Facilities Manager undertakes to comprehensively manage, plan and co-ordinate the physical and environmental conditions within the property. The Facilities Manager reports directly to the Senior Facilities Manager and the role includes but is not limited to the following responsibilities:
- Ensure all services necessary for the full and effective operation of the buildings in accordance with the provisions of the leases and as directed by the Management Surveyor.
- Prepare, monitor and reconcile service charge budgets...
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- Provide a user focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued
- Always demonstrate the behaviours set out in the ‘Behaviours Playbook’
- Ensure the cleanliness and upkeep of the space, including entryways, surfaces, glass windows and doors are free from fingerprints escalating to cleaning...
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General Duties
The Mobile FM reports to the Regional FM lead. The role will include but is not limited to:
· Ensure all services suitable and necessary for the full and effective operation of the properties are in accordance with the provisions of the leases and as agreed with the Management Surveyor.
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We are hiring a newly qualified surveyor to Senior Surveyor (depending on the individual) in our Place Advisory team in Central London. The role will require experience in working across development consulting projects, undertaking appraisals and providing strategic advice to public & private sector clients across residential and mixed-use regeneration opportunities.
Responsibilities;
- Undertaking viability and feasibility analysis and valuations across development and regeneration opportunities utilizing both Excel and software such as...
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- In line with the Apprenticeship agreement, commit to completing the provided ‘off-job’ learning to gain Level 2 NVQ qualification
- Work closely as a key member of the team to deliver Avison Young and site specific service excellence expectations
- Provide a user focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued
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Working in Glasgow as part of our wider national Valuation team, the role covers all areas of general practice valuation. We are seeking an experienced valuer, who provides loan security, acquisition, disposal and asset valuations. Our clients include public sector bodies, local authorities, developers, investors, Banks and other lending institutions.
We have a people-first culture and AY is a place where people can build themselves and their careers.
Establishing your own network both within and outside of Avison Young is seen as critical to...
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- Client reporting – to produce monthly/quarterly reports and attend client meetings.
- Working with the in-house Data teams to ensure lease data is up to date.
- Deal with occupier queries on rent, service charges and other management matters.
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Working as part of this market leading team, you will principally take responsibility supporting Associates, Directors and Principals to deliver projects by:
- Undertaking viability and feasibility analysis and valuations across development and regeneration opportunities utilizing both Excel and software such as ARGUS developer
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· Answer all incoming calls and email promptly, confidently and professionally in accordance to call handling and quality targets.
· Accurately process reactive, planned and statutory compliance tasks.
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To assist in the delivery of various financial reports and manage the day to day accounts processes for a portfolio of clients and be part of a cohesive and well balanced team.
• Preparing monthly & quarterly management accounts. Analysing variances and providing commentary and explanations on those variances.
• Undertaking balance sheet reconciliations including bank reconciliations, accounts payable and accounts receivable reconciliations.
• Preparing bank compliance/debt covenant reports and managing the pay over of net rents.
• Managing funding requirements and cash flow and liaising with...
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Property & Client Management
- Day to day management of a property portfolio in accordance with client instructions and service level agreements
- Act as key point of contact for landlord clients, building strong professional relationships
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Working in Manchester as part of our wider national Valuation team, the role covers all areas of general practice valuation. We are seeking an experienced valuer, who provides loan security, acquisition, disposal and asset valuations. Our clients include public sector bodies, local authorities, developers, investors, Banks and other lending institutions.
Day to day you will report to Valuation Consultancy Directors located both in Liverpool and Manchester and will work alongside a larger North West valuation team.
We have a people-first culture and...